Return Policy
Last updated October 06, 2026
Thank you for choosing Able. If something is not right, we fix it. This Returns & Refunds Policy explains what we do and how to reach us. It is part of our Terms of Service.
30-DAY MONEY-BACK GUARANTEE ON YOUR FIRST ORDER
If your first order is not for you, we refund it in full. Email support@ableformula.com within thirty (30) days of delivery with your order number and a few words about what did not work. You do not need to send anything back.
The guarantee applies once per customer, to the first order placed with us — whether it was a one-time purchase or the first box of a subscription.
DAMAGED, WRONG OR MISSING ITEMS
If any order arrives damaged, incomplete or with the wrong items, email support@ableformula.com within thirty (30) days of delivery with your order number and, where possible, a photo. We will replace the affected items or refund them — your choice. You do not need to return them.
OTHER RETURNS
Able is a food. For safety reasons we cannot resell returned bottles, so beyond the cases above we do not accept returns of opened or unopened products. If we ask you to send something back (for example, to inspect a damaged shipment), we cover the return shipping and confirm the instructions by email first. Please do not ship anything to us without that confirmation.
RETURNS ADDRESS
When we ask you to send an item back, use this address and include your order number:
Vital Antioxidants LLC
Attn: Returns
1460 W. Canal Ct. #100
Littleton, CO 80120
United States
SUBSCRIPTION BOXES
You can skip a delivery, change the box, pause or cancel your subscription at any time from your account, up to the day before the next box is billed. A box that has already been billed and shipped is covered by the sections above like any other order.
REFUNDS
Refunds go to the original payment method. We process them within fifteen (15) days of confirming your request; depending on your bank, it can take a few more business days for the amount to appear.
QUESTIONS
If you have any questions concerning this policy, please contact us at support@ableformula.com.