FAQ
Plain answers about the product, the subscription, and your orders.
Product
What is Able?
Able is a dry breakfast in a single-serving bottle: whey protein, rolled oats or black barley, and real fruit in the fruit flavours — 15g of protein per bottle. Add 200 ml of cold milk or water, shake for 30 seconds, and it is ready. It is food — breakfast, measured once.
How do I prepare it?
Open the bottle, add 200 ml of cold milk or water, close the cap and shake for about 30 seconds. No blender, no cooking, no overnight prep. Best straight away.
What is the difference between rolled oats and black barley?
The grain under the protein. Rolled oats are the familiar base: mild, and they soften quickly in cold liquid. Black barley is denser and nuttier and makes a thicker breakfast. Every flavour comes on either base — you pick it on the card for each bottle — and both carry the same 15g of protein. The calories differ by a few kcal and are shown on every card.
What is the texture like?
Whey protein and rolled grain, shaken with cold milk or water. Black barley gives the denser, thicker result; rolled oats the lighter one. Milk makes a fuller breakfast than water. A few minutes of standing after shaking makes it thicker still.
How many servings are in a box?
A box holds 15, 20, 25 or 30 bottles. One bottle is one measured serving — one breakfast. You can mix flavours and bases freely in the same box.
Subscription & delivery
How does the subscription work?
You choose a box size — 15, 20, 25 or 30 bottles — and how often it arrives: every 2 weeks or every 30 days. Your first subscription box is 25% off; every box after that is 4% off, and shipping is free. You can skip a delivery, change the box or the schedule, pause or cancel at any time from your account.
What is the subscription discount exactly?
25% off your first box. From the second box on, 4% off every box. Shipping is free on every order, subscription or not.
Can I skip a delivery or pause my subscription?
Yes, at any time, from your account. Skip moves one delivery; pause stops them until you resume. Nothing ships and nothing is charged while you are paused.
Can I change what is in my box?
Yes. Between deliveries you can swap flavours, switch any bottle between rolled oats and black barley, or change the box size from your account. The subscription terms stay the same: 4% off every box after the first.
How often do boxes arrive?
Every 2 weeks or every 30 days — you pick the schedule in the cart and can change it later from your account. As a guide, a 30-bottle box every 30 days works out to one bottle a morning.
How do I cancel?
From your account, or by emailing support@ableformula.com.
Ingredients & allergens
Does Able contain dairy?
Yes. Whey is a protein made from milk, and every Able product is built on it — every bottle contains milk (a dairy allergen). Able is not safe for a milk allergy, and it is not vegan; there is no plant-based line yet.
What is inside each bottle?
Whey protein concentrate (milk), rolled oats or black barley flakes, a little sugar — 4 g or less — and whatever gives the flavour its name: freeze-dried blueberry or apple pieces, cocoa, ground vanilla, Ceylon cinnamon. Plus a pinch of Himalayan salt. 15g of protein and 118–132 kcal per bottle, depending on the flavour and the base. The full ingredient list and nutrition table for every flavour and base are in the product's quick view and on the label.
What is it sweetened with?
Sugar — 4 g or less per bottle, about a level teaspoon. No sweeteners: no stevia, no sucralose.
What does Able not contain?
No sweeteners, no preservatives, no gums or thickeners, no proprietary blends. It does contain milk — whey is a milk protein — and gluten, because oats and barley are gluten-containing cereals.
Is Able gluten-free?
No. Oats and barley are cereals containing gluten, and neither base is labelled gluten-free.
Orders & support
What is the money-back guarantee?
A 100% money-back guarantee on your first order, for 30 days. If Able is not for you, email support@ableformula.com and we refund the first order in full.
How do I reach support?
Email support@ableformula.com. Include your order number if your question is about an order.
Can I change or cancel an order after placing it?
Email support@ableformula.com as soon as possible with your order number and the change you need. For subscription boxes, you can adjust the next delivery yourself from your account at any time before it is processed.
Something is wrong with my order. What do I do?
Email support@ableformula.com with your order number and, if something arrived damaged, a photo. We replace it or refund it.